SD Bullion Review

SD Bullion Review

  • Website: www.SDBullion.com
  • Location: Columbus, OH
  • Business Established: March 2012
  • BBB Accredited: Yes
  • BBB Rating: A+
  • Metals Offered: Silver, Gold, Platinum
  • Brands Offered: US Mint, Royal Canadian Mint, Sunshine Mint, NTR, Johnson Matthey, OPM.
  • Shipping Charges: $7.77 any sized order!

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Silver Doctors Bullion Dealer Review

SD Bullion (aka Silver Doctors) is an online dealer of precious metals which was founded in 2012 by the Silver Doctors network (SilverDoctors.com). Their website offers a wide range of gold, silver & platinum bullion that includes various types of coins and bars. Besides offering bullion with a low price guarantee, they also offer survival food and gear as well as ammo which they call "Lead Bullion."

SD Bullion and The Silver Doctors

Their parent company SilverDoctors.com was founded a year earlier in 2011 as a valuable resource for investors to keep up with current world events, precious metal markets, and other news. After the success of their original website, the founders of Silver Doctors (known as "The Doc" and "Bull Run") set out on a mission to educate the public on the importance of protecting their financial assets. During this time they saw there was a large need for a low-cost bullion dealer in the market and they decided to launch SDBullion.com.

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SD Bullion Pricing & Product Selection

SD Bullion offers some of the lowest prices that we have found online for both silver and gold bullion. They stock all of the popular coins like the American Eagle, Canadian Maple Leaf, Chinese Panda, New Zealand Taku and many others as well as silver rounds and bars in a number of sizes. At the time of our review they had about 190 silver products and about 25 gold products listed for sale on their website.

Low Price Guarantee

One unique pricing variable which we believe to be one of the best in the industry is SD Bullion's lowest price guarantee. If you find a lower price on any of their competitors websites, they will match that price. This includes dealers like APMEX, JM Bullion, Modern Coin Mart and Provident Metals. Furthermore, if for whatever reason they cannot match the price, they will send you a free Silver American Eagle.

SD Bullion Website Usability

From looking over SDBullion.com, we found their website to be very user friendly with a convenient site search bar as well as neatly organized categories. You can simply click the "categories" tab at the top of each page and browse their complete inventory based on metal type. The site also uses a checkout process through Authorize.net to ensure that every transaction is processed in a 100% secure environment.

Customer Service

From our experience, SD Bullion appears to have a helpful customer service staff which is knowledgeable and polite. They can be reached via email 24/7 or by telephone Monday - Thursday 9am to 7pm and Friday 9am to 5:30pm EST. They also use an easily accessible live chat feature that is available on all pages of their website during their hours of operation.

Payment Methods Accepted by SD Bullion

SD Bullion accepts a large amount of payment options when ordering anything from their website, including precious metals, ammo and survival gear or food. Below is their breakdown of each accepted payment option along with its min/max order size.

  1. Bank Wire - When buying from SDBullion.com, this is the preferred method of payment. Bank wires are accepted for all orders and it is the only payment option for orders totaling more than $20,000.
  2. Personal Check - Personal checks are accepted for all orders totaling up to $19,999.99.
  3. Cashiers Check - This method is accepted only for orders totaling between $1,000.00 and $9,999.99.
  4. Postal Money Order - Money orders are only accepted for orders ranging from $1,000.00 to $9,999.99.
  5. Credit/Debit Card - Debit and Credit Cards are only accepted for orders shipping to addresses in US and Canadian totaling under $1,000.00 USD.  *Also note: There is a card processing fee around 3% US, 4% Canada which will be added to your order total if you choose to pay with a Credit/Debit card.
  6. International orders shipping outside of the United States are required to be pay by bank wire (with the exception of Canada & USA).

SD Bullion Platinum Membership

One of the best ways to receive even better prices and shipping rates is to become an SD Bullion platinum member. Some of the perks include: $6.95 shipping on all orders, expedited shipping and processing times, exclusive discounts, higher debit/credit card limits and a "fax your check" option to expedite orders paid for via paper check. You will automatically be enrolled in this membership status if you have completed 5 or more orders or spend over $25,000 in a calendar year.

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Non Bullion Products

Aside from carrying a wide selection of gold, silver and platinum bullion coins, rounds and bars, SD Bullion also stocks a number of non-bullion products. These products include Ammo (or "Lead Bullion" as they call it), survival food, herbal medicines and whole foods.

SD Bullion Complaints

It was hard for us to find any complaints about SD Bullion online. In fact we couldn't find a single complaint online including on other sites like gold dealer reviews, the BBB or elsewhere. From our research they appear to use legitimate marketing techniques and also have no pending lawsuits or government actions which is good. From every indication we can see they appear to be 100% legitimate.

SD Bullion BBB Review & Complaints

SD Bullion's parent company, Doc Investments LLC, has had a BBB file opened since October of 2012. It appears that in April 2014 the company opened a separate BBB file specifically for SDBullion.com. Currently Doc Investments, LLC is not BBB accredited and their file is being updated while SD Bullion has an A+ rating and is fully accredited. Neither of these companies have had any complaints filed against them so far and the BBB currently has no knowledge of any government actions pending against SD Bullion

 

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SD Bullion Customer Reviews

SD Bullion Review Overall rating: ★★★★★ 4.7 based on 9 reviews
5 1

★★★★★
5 5 1
Ordered online, paid with a check. Two days later decided I'd like a Panda, so called and payed with CC for the one Panda coin. Smooth transaction. Check cleared bank 6 days after mailing, two days to be mailed, then 2 days to receive. Everything I ordered was in the box and box was very well packaged despite the weight, unlike another dealer I've bought from. Packaging was discreet. Double boxed. Very happy customer, will be ordering again soon.

★★★★★
5 5 1
Helpful chat service. Order was processed in about half the time as the last on-line dealer I tried. Bullion rounds were acceptable, and as described. Package was sealed up tight and nearly bomb-proof.

★★★★★
5 5 1
Was worried when I read some scary feedback but communication was great and order arrived timely. Good job!

Product was excellent

★★★★★
5 5 1
I received my first order of 17 different 1 oz. silver coins. They arrived in excellent condition in a secure discrete package. Shipping took longer, but not the fault of SD Bullion. If I had a choice I would choose individually sealed hard plastic cases instead of flips. Delivery was to a USPS Business P. O. Box, which is not covered by insurance so, that was a concern... well done!

Staying with sd bullion

★★★★★
5 5 1
based on past experience and my current status with purchases from SD, i'm camping here, at least for now and haven't a reason to go elsewhere since i CAME from elsewhere, so... short and sweet. i began with APMEX, moved over to bullion direct, and then to JM bullion. read the reviews if you are interested. its still early too tell all indications are positive, i have made 2 purchases in as many months with no problems, and received both orders IN about 11 to 13 days! $7.77 shipping fine, although i do not particarlly care for USPS. you can pay additional for UPS though. they carry "survival" ideals and products which is great.

Great Prices

★★★★★
5 5 1
Have placed all of my PM purchases with SDbullion. This has been my 10th completed order with them this year and have never had any issues. Can't beat their prices and customer service. Highly reccomended.

Great service

★★★★★
5 5 1
Waiting on my forth order am very pleased with SD Bullion only one order away from platinum membership. Great products great prices I've compared to many others and these guys are doing it right.

Had some issues

★★★☆☆
3 5 1
I bought 3 times from them. The last time was delayed severely despite promises otherwise. When I asked for a refund on the credit card fee due to the delays I never got a response. Had I know they were going to take over a week to ship out my metals I would have paid with a check which is a lot slower. I purposely paid a fee with a credit card to get my metals faster. I guess they don't like responding.

Will Order Again!

★★★★★
5 5 1
Just put through my first order with SDBullion last week and received my order as promised. The whole process went smoothly and my coins where in great condition. Great prices, great communication and great product. SD Bullion is now my go to dealer for silver coins.

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